1. INFORMATION WE COLLECT

We collect information in the following ways:

1.1 Information You Provide Directly

• Contact forms
• Volunteer applications
• Event registrations
• Donation forms
• Email or phone inquiries
• Program intake forms

This may include:

• Name
• Email address
• Phone number
• Address
• Emergency contact information
• Donation details (processed securely by third‑party providers)
• Any information voluntarily submitted

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the site
• Cookies (see Section 7)

1.3 Sensitive Information

SICHAM does not intentionally collect sensitive personal information unless voluntarily provided for program eligibility (e.g., family needs, language support).
This information is handled with strict confidentiality.

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide community services and program support
• Respond to inquiries
• Process donations
• Register volunteers and event participants
• Improve website functionality
• Communicate updates, newsletters, and event information
• Maintain safety and compliance
• Strengthen community partnerships

We do not sell, rent, or trade your personal information.

3. HOW WE SHARE YOUR INFORMATION

We may share information only when necessary:

3.1 With Trusted Service Providers

For:

• Donation processing
• Email communications
• Website hosting
• Volunteer management systems

These providers are required to protect your information.

3.2 With Partner Nonprofits (Program‑Specific)

Only when:

• You register for a joint event
• You request services delivered by a partner
• Sharing is essential for program support

We share only the minimum necessary information.

3.3 When Required by Law

We may disclose information to comply with:

• Legal obligations
• Court orders

Safety or emergency situations

4. HOW WE PROTECT YOUR INFORMATION

SICHAM uses administrative, technical, and physical safeguards to protect your data, including:

• Encrypted donation processing
• Secure servers
• Access‑restricted systems
• Staff and volunteer confidentiality agreements
• Regular security reviews

While we take strong precautions, no system is 100% secure.

5. YOUR RIGHTS

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion
• Opt out of communications
• Limit data sharing
• Withdraw consent

To make a request, contact us at the email below.

6. EMAIL & COMMUNICATION PREFERENCES

You may opt out of newsletters or updates at any time by:

• Clicking “unsubscribe” in emails
• Contacting us directly

We will honor your request promptly.

7. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies to:

• Improve user experience
• Analyze website traffic
• Remember preferences

You may disable cookies in your browser settings, though some features may not function fully.

8. CHILDREN’S PRIVACY

SICHAM does not knowingly collect personal information from children under 13 without parental consent.
If we learn that such information was collected unintentionally, we will delete it promptly.

9. THIRD‑PARTY LINKS

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
Users access third‑party links at their own discretion.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the website indicates acceptance of the revised policy.

11. CONTACT INFORMATION

For questions, concerns, or privacy requests, contact:

SICHAM — Southeast Asian Intercultural Community Health & Assistance Mission